For more than 35 years Western Management Associates has exceeded its client’s expectations when it comes to property management services. Whether you’re a real estate investment firm or a homeowners association looking for guidance, our dedicated team has lead the way.
However one of the most overlooked services we provide is our maintenance service package. Clients often don’t think of the issues that can and will arise due to the inconsistent nature of these events, but rest assured they always happen and at the most inopportune times. Our dedicated team of maintenance professionals (with handyman services available) are available 24/7 and answer those late night calls when you need them!
Here is a recent client explaining how the maintenance crew assisted him in the early morning hours with his issue:
“I just wanted to drop a line and thank Mark of Western Management for his invaluable assistance over the New Year holiday. My condo is vacant and for sale and the blower on the heater went out last Wednesday (New Years Eve!). This caused the pipes in my building to freeze (of course the main water line comes in from my condo!). One of my neighbors contacted my realtor who in turn contacted me and I immediately went out to see what was going on. The smoke alarms were all going off so we immediately replaced the batteries on all units, then took a look at why it was so very cold (33 degrees) in the condo. Apparently, the blower went out and it overheated the furnace which in turn set off the smoke alarms. Well, being a holiday I could not get anyone out on Wed or Thursday. Fortunately, I was able to get someone out on Friday and the blower motor was replaced and we go the heat back on around4pm. In the meantime, Mark was running around and attempting to find the main line for the water, he then cut a couple holes in my wall and put space heater and hair dryer into these holes to start thawing out the pipes. Well, the good news is that by the end of the day, no pipes had burst, my heater was fixed and everyone had water back in their unit. Just wanted to again thank Mark for all of his assistance and cooperation with this very stressful situation!!!!” – Community Member
Our vest network of vendors allows us to make sure you get immediate help with any situation and our team never marks up any materials purchased while assisting with your issue. Our team is built on dedication and trust and we know how important that is to you.
For more information about our maintenance team or questions about service give us a call at 801.278.5060.