Real Customer Service - The Difference Maker in Property Management

A client once asked us “What is the difference between you and the other 10 firms who handle property management services?” As you can imagine a number of things come to mind like - More than 35 years of experience, capabilities, etc. but in all honesty the noticeable difference is how we handle customer service.

This response was well received by the prospective client and it offered insight into what people really want which is a dependable, honest and problem solving customer service “focused” company to handle their needs. It’s true… a lot of companies over services, but only a few offer solutions.

If you’re looking for a property management company to handle your asset management, leasing, real estate sales, and development needs then Western Management Associates can help.

Our customer service is the reason we have been in business for more than 35 years. Most of our clients come to us looking for advice in areas they know little about. When maintenance emergencies happen our staff is prepared and willing to assist in any need and will help you get through it. Our vast array of resources inspires trust and confidence that clients just can’t find anywhere else.

We all know companies who preach customer service but don’t back that up with actions (Cable companies?) however the real difference maker is a dedicated customer service team.