3 Important Factors of Property Maintenance – Experience, Trust & Expense

Property maintenance issues do arise and occasionally at the worst times, if you’re not careful in selecting the right property management company this important service can be overlooked. Maintenance issues can be time consuming, expensive and (in some cases) a nightmare.

Ensuring you have a dependable and reliable maintenance team in place is critical. Our experienced staff of professionals know how to assist when trouble arises, for example a recent tenant had some frozen pipes issues and we were right there ready to assist-

“The good news is that by the end of the day, no pipes had burst, my heater was fixed and everyone had water back in their unit. Just wanted to again thank Mark for all of his assistance and cooperation with this very stressful situation!"

Let’s take a deeper look into some key issues:

  • Experience – Asking the right questions: What types of repairs has your team done? How would your team handle this situation? What can I expect for pricing when repairs like this come up? Good answers to these questions by an experienced property management team will give you peace of mind that you can trust them with your maintenance needs.
  • Trust – Nobody likes to feel that their needs aren’t been addressed. Your tenants expect that when they have issues they will be handled in a timely and professional manner. Finding a property management company that has built a “trusted network” of service professionals will go a long way.
  • Expense – Costs associated with maintenance repairs can be very expensive. Especially if they don’t have trained staff internally to handle multiple issues. Look for property management companies that offer “up front” pricing with a going rate for services. They shouldn’t be in the business to make money off your repairs, so be on the lookout for material mark ups.

For more information on any of these responsibilities or questions please feel free to reach out to client support specialist at 801.278.5060 and we’d be happy to help.